A restructure that looked like a redundancy and was not. Settled in one day of mediation. Sample case study.
Practice
Employment
Forum
ACAS mediation
Duration
4 months
Team
Karim Aboul-Ela, Tom Fletcher
Outcome
Settled in mediation

The challenge
A senior manager was told her role had been removed in a restructure. Three weeks later the role was advertised under a new title.
Her employer offered the statutory minimum and a reference, on condition she signed within a week.
Our approach
We slowed the process down and put the facts in writing.
01
Pause the deadline
We asked for, and got, more time to take advice before anything was signed.
02
Build the comparison
We set the old and new job descriptions side by side and showed the role had not disappeared.
03
Mediate
A one-day mediation produced a settlement, an agreed reference and a clear announcement.
Settled in one day, with an agreed reference.
86
£k
Settlement agreed
1
day
Of mediation
4
months
From first call to payment
In the client’s words
“They were calm when I wasn’t, and they were right about how it would end.”
Former head of operations · Sample testimonial
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